Heather’s Blog

You Can’t Advocate Until You Believe

You can’t advocate until you believe. In my recent interactions with my coaching clients I’ve been repeating this mantra over and over. One woman wants to advocate for herself at work. She wants more money and a better title. But when it comes time to speak to her manager and make her case, she hesitates. […]

Your Toughest Jury is You

Your toughest jury is you. I always tell my clients and my keynote speaking audiences that they have juries. Your jury is anyone you want to persuade, influence or convince. It might be your clients, customers, or investors. It could be your team, your family or your bank. And the way you convince any jury is by […]

Imposter Syndrome Is a Lie

When my clients tell me that they suffer from “Imposter Syndrome”, I tell them Imposter Syndrome is a lie. And it quite literally is. My clients come to me because they want to learn to advocate for themselves, their dreams, their ideas and their needs. They want to learn to ask for what they want, in […]

Advocate Is a Verb

The word “advocate” is a verb and it’s time for you to start doing it. Before we started with social distancing, I was doing a lot of traveling. I’d been in San Francisco, Boston, Nashville and Miami in just ten days. On one of my flights the woman next to me noticed my bracelet, which […]

Credibility Always Comes First

No matter what you want to win, credibility always comes first. You can’t win sales, attention, loyalty or engagement without it. For twenty years I’ve defended doctors in medical malpractice cases. If my juries didn’t find me credible, I couldn’t win. Game over. And you have the same challenge. If your jury of clients, customers, […]

Video Calls Scare You

Do you know why video calls scare you? It isn’t just because you have to comb your hair, or you don’t want anyone to see that you aren’t wearing pants. The reason that video calls scare you involves your lizard brain, the part of your brain that is concerned with fight or flight. It wants […]

How to Be Interesting on Video

Many of my clients are coming to me lately asking how to be interesting on video. They’re having more and more video calls and Zoom conferences. So they want to know how to stand out, make an impression, and win the call. I’ve been sharing my FOCUS Process with my clients (and on my blog, […]

How to Be Charismatic on Video

Do you want to know how to be charismatic on video? Now that more and more of your calls and meeting are by video, many of you do. For over 20 years I’ve seen attorneys use videotaped depositions at trial. I’ve used them myself. And those experiences have taught me a lot about how to […]

5 Ways to Win Your Next Video Call or Conference.

Here are 5 ways to win your next video call or conference. Because you might be doing a lot more video than you’re used to, and I want to help. If you’re like most of my consulting clients, your world has changed and suddenly you’re doing all of your communicating on video. Where you used […]

Self Isolation and Self Advocacy

Let’s talk about self isolation and self advocacy. I live alone. That means that even before the “new normal” of self isolation, quarantine, and social distancing, sometimes I felt isolated. And now, everything is heightened. But that’s not only true for those of us who live alone. When everyone around you could be dangerous, we […]

For more information on how Heather can help you, contact her today.