Entries by Heather Hansen

“Your Witness” – Two Words that Could Change Everything

“Your Witness”–these are two words that could change everything. They did for me. I used to be even more of a perfectionist than I am now. And perfectionism isn’t great. It’s not cute, not sexy, not fun and it doesn’t even help you succeed. In fact, it is more likely to hold you back from […]

Ask Me No Questions and I’ll Tell You No Lies

Ask me no questions and I’ll tell you no lies. That was a song by Bing Crosby and the Andrews Sisters that came out in the early 70s. And while it might be true that as long as you don’t ask questions you won’t have to hear any lies, it’s also bad for business, for […]

My Kindle Called Me Stupid

The other night my Kindle called me stupid. When I read during the day, I read non-fiction and hard copies of the books. But when I read at night, I read fiction in bed, on the Kindle. I have an obsession with words and what they mean. Not only do I need to know their […]

Losing My Sunglasses and Finding Another Story

At the time I didn’t realize that losing my sunglasses would lead to finding another story. But I’m so glad it happened. I was late for a doctor’s appointment, and rushing. I had stuff in my pockets and my sunglasses tucked in my neckline. I heard a sound and felt in my pockets to be […]

Make Them Feel Significant

If you want to win someone’s attention, loyalty or engagement, make them feel significant. Every one of us wants to feel like we matter, and that our lives have meaning. It’s a universal need. No matter who your jury is–clients, customers, team members or family–you want to make them to know their meaning and that […]

You Can’t Advocate Until You Believe

You can’t advocate until you believe. In my recent interactions with my coaching clients I’ve been repeating this mantra over and over. One woman wants to advocate for herself at work. She wants more money and a better title. But when it comes time to speak to her manager and make her case, she hesitates. […]

Your Toughest Jury is You

Your toughest jury is you. I always tell my clients and my keynote speaking audiences that they have juries. Your jury is anyone you want to persuade, influence or convince. It might be your clients, customers, or investors. It could be your team, your family or your bank. And the way you convince any jury is by […]

Imposter Syndrome Is a Lie

When my clients tell me that they suffer from “Imposter Syndrome”, I tell them Imposter Syndrome is a lie. And it quite literally is. My clients come to me because they want to learn to advocate for themselves, their dreams, their ideas and their needs. They want to learn to ask for what they want, in […]

Advocate Is a Verb

The word “advocate” is a verb and it’s time for you to start doing it. Before we started with social distancing, I was doing a lot of traveling. I’d been in San Francisco, Boston, Nashville and Miami in just ten days. On one of my flights the woman next to me noticed my bracelet, which […]

Credibility Always Comes First

No matter what you want to win, credibility always comes first. You can’t win sales, attention, loyalty or engagement without it. For twenty years I’ve defended doctors in medical malpractice cases. If my juries didn’t find me credible, I couldn’t win. Game over. And you have the same challenge. If your jury of clients, customers, […]